The process to file an insurance claim is often riddled with complications, bureaucracies, and long wait times. When a medical emergency happens, the last thing you want to deal with is that. I want to create a voice agent that calls your insurance company as soon as you need medical care, and communicates with insurance to determine how exactly to make sure your claim is accepted (including verifying exact codes, inquiring about your insurance’s past history with dealing with this kind of claim, calling the hospital insurance division to make sure the case is coded correctly). In the event of a denied claim, the agent will be armed with peer reviewed articles in the medical field, ready to appeal and argue for medical necessity.